1. What products does your online store offer? Our online store specializes in selling MRI (Magnetic Resonance Imaging) and CT (Computed Tomography) systems. We offer a wide range of options, including refurbished and new equipment, from reputable manufacturers.
2. Do you deliver to the UK and Europe? Yes, we provide online delivery services throughout the UK and Europe. Wherever you are located in these regions, you can take advantage of our convenient shipping options.
3. Are the systems you offer certified and safe to use? Absolutely! All the MRI and CT systems we sell are thoroughly tested and certified to meet industry standards. We ensure that each system is safe to use and in optimal working condition.
4. What is the warranty coverage for your products? We offer a comprehensive warranty on all our MRI and CT systems. The warranty period may vary depending on the product, but you can rest assured that your purchase is protected.
5. Do you provide installation and technical support? Yes, we offer installation services by qualified technicians to ensure your new equipment is set up correctly. Additionally, our team is available to provide technical support and answer any questions you may have after the purchase.
6. What if I have specific requirements for my facility? We understand that each healthcare facility has unique needs. Our experienced team will work closely with you to identify the best MRI or CT system that fits your specific requirements.
7. Can I trade in my old MRI or CT system? Yes, we offer trade-in options for your old MRI or CT system. Contact our customer support team, and they will guide you through the process and provide a fair assessment of your equipment.
8. What payment methods do you accept? We accept a variety of payment methods, including major credit cards, debit cards, and bank transfers. You can choose the most convenient option for your purchase.
9. Is my personal information secure when making a purchase? Yes, we take data security seriously. Our website uses advanced encryption technology to protect your personal information during the checkout process.
10. What if I encounter an issue with my purchase? If you encounter any issues with your purchase, our customer support team is here to assist you. Please contact us via email or phone, and we will promptly address your concerns.
11. Can I return or exchange my purchase if needed? Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, please reach out to our customer support team, and they will guide you through the process.
12. Do you offer financing options for large purchases? Yes, we have flexible financing options available for large purchases. Contact us to discuss financing arrangements tailored to your needs.